Thank you for your interest in Allegion.  If you have any questions about how we can fulfil your requirements, please contact us today, using one of the methods below.  We look forward to speaking to you!

Allegion (UK) Ltd

35 Rocky Lane



B6 5RQ


Sat Nav postcode: B6 4AH


Customer Care

Our customer care number is changing from the 12th November 2019.

(new number) +44 (0) 330 8080 617

T: +44 (0) 121 380 2401

F: +44 (0) 191 335 2020

Extended Opening Hours

  • Same Day Dispatch: Extended from 2pm. You can now place your order before 4pm Monday to Friday for same day dispatch on stocked items.*
  • Customer Care:  We’ve extended our hours to answer your calls.  Our lines are now open from 8am to 4:30pm Monday to Thursday, Friday 8am to 4pm. Call us on 0330 8080 617.

Technical Support: To provide you with technical support when you need it, our technical office opening hours are now 8am to 4:30pm Monday to Thursday, Friday 8am to 4pm. Call us on 0800 834102.


For orders, amendments & cancellations



For general enquiries, invoice & delivery discrepancies



Credit Control

T: +44 (0) 121 3802420



Technical Support 

T: +44 (0) 800 834102

E: (Mechanical)

E:  (Hospitality/RSI)



T: +44 (0) 121 3802454



And for enquiries in the Middle East

Allegion International AG

Bay Square Building 7

Offices 202 & 203

Burj Khalifa District, Business Bay

P.O Box 390641


United Arab Emirates


T: +971.4.818.8999